If you need a plumber in Middletown, Greater Cincinnati, or surrounding areas, you’re in the right place. We serve all the surrounding areas with fast and affordable plumbing solutions that last.
Whether you have a clogged toilet or a water heater that isn’t working — at some point, everyone has to break down and hire a plumbing professional. Because plumbing systems are complicated systems, and no two are the same, using the expertise of a professional plumbing contractor like Middletown Plumbing & Drain is essential. In the following article, our Middletown plumbers explain what to look for in a plumbing expert.
What do good plumbers have in common?
While plumbing contractors vary according to the experience level and trained specialists, a good tradesperson (whether a journeyman plumber or master plumber) will have the following things in common:
State license and Insurance
This goes without saying. And yet we still need to remind homeowners. Although your local bathroom handyman or bathroom repair person might be up for the job, if he or she doesn’t have an actual license and complete insurance coverage, you’re taking a huge risk. It’s not worth it. Hiring licensed experts who are insured is essential to protect you, your home, and the plumber all at the same time. Anyone that’s halfway serious about their work and wants to stay in business very long will stay up-to-date with these essential things. If you aren’t sure whether they have them, don’t be afraid to ask. Also, don’t be afraid to ask for insurance certificates either. Call their insurance to check if you have questions or suspect something is amiss as well. If you feel the need to, you can also check with the state.
References & Reviews
If you have any concerns about a plumber’s dependability and the quality of his or her work, you can always ask for customer references and customer reviews to see what others say about the work they’ve performed in the past. Knowing that most plumbers only give out the names of customers who have appreciated their work, you can take an extra step and check their customer’s reviews on Google if they have them. As a member of the Five Star Plumbing Group, we at Middletown Plumbing & Drain have reviews from all sorts of people through our local plumbing companies in our network, in addition to great customer reviews of our own. Our reputation as a member of the Five Star Family speaks for itself.
Warranty Coverage
A good plumber takes pride in their work and stands behind everything they do with a customer satisfaction guarantee. We at Middletown Plumbing & Drain always guarantee 100% customer satisfaction on every single job we perform without exception. Additionally, we are very familiar with the manufacturer’s warranty coverage as well, so we know how to keep our customers covered and protected from defective plumbing products.
Although the workmanship warranty can vary by project, when you do business with us, we have your back!
Community Involvement
While this isn’t something a lot of customers think of, we are listing it here because it’s something we believe strongly in. Local businesses need the support of their local communities to make it in the long run. We strive to give back and do things to help make our communities better places to live and work in. We’re members of trade associations, community groups, and local chambers of commerce. We are also involved in all sorts of local community events. We believe strongly in giving back to the amazing communities we serve. Because we have been blessed with so much, we believe in paying it forward and blessing others, and helping our community and people in need. We believe community involvement is something our employees also appreciate, not to mention our customers.
People Skills
Although it doesn’t directly relate to our expertise in the plumbing industry, a professional’s people skills are still essential in our world. Pay close attention to how the contractor’s customer service representative treated you when they answered your call. Did they seem very professional? Were they able to answer all your questions to your full satisfaction, and did they treat you with the utmost respect? Was the plumbing technician who came to your home friendly, considerate and professional? We encourage you to look at their people skills as well.
Finding the right plumber for you and your home or business
After you’ve read our pointers and looked around at the competition, we hope you know to call us at Middletown Plumbing & Drain. Because plumbing requires expertise and professionalism that can affect the value of your home and how your plumbing system functions, we hope you choose us for all your plumbing-related needs. We guarantee customer satisfaction 100% across the board. Give us a call today at (937) 298-9979, or schedule an appointment online now by clicking here!